Virtual machine creation currently not working

Resolved
Resolved

Virtual machines can now be created as normal. Thank you for your patience whilst we resolved this issue.

Identified

We are aware of an issue affecting the creation of VMs on the Ireland cloud stack. New VMs eventually time out and move to an error state. We are working with our vendor to fix this issue. Please do not attempt to create new VMs until further notice.

Existing customer VMs are not affected.

Began at:

Affected components
  • Openstack Public Clouds
    • Ireland
      • Dashboard
      • API