Degraded service - VM Creation - Gibraltar Openstack

Resolved
Resolved

This issue has now been resolved, and virtual machine creation is operational as expected.

Identified

The root issue has been identified, and work to rectify this has been scheduled. The Openstack platform continues to be operational outside of VM creation.

Investigating

We are aware of an issue currently affecting the Gibraltar Openstack platform where VMs cannot be created. We are currently working to identify the root cause of the issue.

Any currently running VMs will not be affected by this issue and will be fully operational.

Began at:

Affected components
  • Openstack Public Clouds
    • Gibraltar
      • Dashboard
      • API
      • Customer VM availability